SiTel provides dedicated customer support to meet your requirements wherever you are in the world.
Development support
SiTel offers direct support to its customers and the team guarantees a 24-hour response time to customers' questions. Long-term and trusting relationships with the customers are of highest importance for our support team.
Technical supportCustomer-dedicated technical engineers, backed by our design engineers, provide worldwide support. Expert advice is always available directly from the support team via e-mail. Depending on your queries you can address:
dct.support@sitelsemi.comcvm.support@sitelsemi.comvoip.support@sitelsemi.com We also have a number of engineers working directly with regional customers. Our contacts with you provide us with valuable feedback for product improvement. A full range of training programs is available to help you get the best out of our products.
Customer portalFurthermore we have a dedicated
customer portal accessible via a login screen on our web site. Depending on the area of interest, users get access to the relevant datasheets and application notes. When new documentation is uploaded to our portal, users are automatically notified by e-mail. This ensures you always have the latest documentation at your fingertips.